Allgemeine Geschäftsbedingungen

Terms and Conditions

For purchases made via the online shop of Mind the Beauty Deutschland GmbH

1. Scope of Application

1.1 These Terms and Conditions apply to all contracts concluded with Mind the Beauty Deutschland GmbH, Kurfürstendamm 11, 10719 Berlin, Germany (also referred to as "we" or "UNCORRUPTED BEAUTY") via our website https://www.uncorruptedbeauty.com/.

1.2 Deviating terms shall not become part of the contract unless we expressly agree to them in written form.

1.3 Business days, as referred to in these Terms, are Monday through Friday, excluding public holidays.

1.4 The contractual language is German. Translations into other languages are provided solely for convenience and are not legally binding.

1.5 Our offer is intended exclusively for consumers within the meaning of Section 13 of the German Civil Code (BGB).

1.6 For deliveries to Switzerland, the contract is concluded with MeinEinkauf AG, St. Gallen (CHE-331.561.017 MWST). Customs clearance and shipping are handled via MeinEinkauf GmbH in DE-Konstanz (DE285677365).

2. Conclusion of Contract

2.1 You may select products without obligation and place them in your shopping cart. Clicking "Checkout" will take you through the ordering process. Only by clicking "Place Order with Obligation to Pay" do you make a binding offer to purchase.

2.2 You may review and modify your entries at any time before submitting your order.

2.3 Upon placing an order, you will receive an automatic confirmation of receipt. This does not constitute acceptance of the contract. The contract is only concluded when we confirm shipment or deliver the goods.

2.4 Orders placed by minors are not permitted.

3. Storage of Contract Text

We store the contract text and send you the order details and our Terms and Conditions via email. If you created a customer account, you can also access past orders there.

4. Returns

4.1 You may return items within 30 days of receipt, provided they are unused and in hygienically perfect condition. Products must show no visible signs of use.

4.2 Please note that, for hygiene reasons, we cannot accept returns of opened or used products. Our products are not sealed; we therefore ask you to handle them carefully if you are considering a return.

4.3 Exchanges are not possible. If you would like a different product, please place a new order.

5. Return Costs

5.1 To request a return, email hallo@uncorruptedbeauty.com. If the return is approved, you will receive a DHL return label. Alternatively, you may ship at your own cost with a service provider of your choice.

5.2 Refunds are issued via the original payment method within 14 days after we receive the returned goods.

6. Shipping

6.1 Delivery is made to the address you provide. Shipping fees: €5 within Germany, €6 to Austria.

6.2 All packages are insured against loss or damage in transit and shipped climate-neutrally (e.g., DHL GoGreen).

6.3 Average delivery time within Germany is 2–3 business days. International delivery times may vary.

6.4 If your package shows visible signs of damage, please report this directly to the delivery service and notify us by email at hallo@uncorruptedbeauty.com within two business days of receipt. Please include photos of the shipping label, packaging, and product damage. Failure to report damage does not affect your statutory warranty rights but helps us with shipping claims.

7. Payment and Default

7.1 We offer the following payment methods:

- Credit Card (Visa, MasterCard, American Express): Your card will be charged immediately after order completion.

- PayPal: You will be redirected to PayPal’s website. To pay, you must be registered and authorize the transaction with your login credentials.

- Klarna (Invoice & Instant Transfer): In cooperation with Klarna, we offer payment by invoice and instant transfer. Payment is processed directly through Klarna.

- Apple Pay: You can pay using Apple Pay if it is activated on your device. Safari browser is required.

7.2 We are not obliged to deliver if your payment is declined.

8. Set-off and Right of Retention

Only permissible if your counterclaims are undisputed or legally established.

9. Prices

All prices include applicable VAT.

10. Retention of Title

Goods remain our property until full payment is received.

11. Warranty (Defects)

11.1 In case of defects, you are entitled to supplementary performance (repair or replacement). If this is not possible or disproportionate, you may reduce the purchase price or withdraw from the contract. The defective item must be returned.

11.2 For defects occurring within the first 12 months of delivery, it is presumed that the defect existed at the time of delivery unless proven otherwise. The legal warranty period is 2 years from delivery.

12. Liability

12.1 We are fully liable for damages resulting from injury to life, body, or health due to intentional or negligent breach of duty.

12.2 We are otherwise liable only in cases of intent or gross negligence. In the case of slightly negligent breaches of essential contractual obligations, our liability is limited to the foreseeable, typical contractual damage.

12.3 Further liability is excluded. Mandatory provisions of the Product Liability Act remain unaffected.

13. Promotional Offers

13.1 Discount codes are non-transferable and non-refundable.

13.2 Only one code may be used per order. No entitlement to replacement after expiry.

14. Governing Law & Jurisdiction

14.1 German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.

14.2 Jurisdiction is Munich, where legally permissible.

15. Website Use & Intellectual Property

15.1 Website content may be used for private, non-commercial purposes only. You are responsible for the compatibility of your device.

15.2 Intellectual property belongs to Mind the Beauty Deutschland GmbH. Any publication, modification, or distribution without written consent is prohibited.

15.3 We make no guarantees regarding uninterrupted availability or error-free operation of the website. Use is at your own risk.

15.4 False statements or misuse may result in account suspension. We may remove user content at our discretion.

16. Right of Withdrawal

You have a 14-day right of withdrawal. Detailed information is available on our website or in the documentation attached to your order.

17. Memberships (Notice)

We currently do not offer memberships or subscription models. Any related terms from earlier versions of these Terms are no longer valid.

18. Online Dispute Resolution

The EU Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr. We are not obligated or willing to participate in dispute resolution before a consumer arbitration board.

19. Severability Clause

If any provision of these Terms is or becomes invalid, the validity of the remaining provisions shall remain unaffected. In place of the invalid provision, the relevant statutory provision shall apply.